Refund policy

<h4>Cancellation Policy</h4>
<p>Order cancellations are possible within 12 hours from the order time. If you wish to cancel your order, please contact us through the inquiry form on this site.</p>

<h4>Return and Exchange Policy</h4>
<p>We take utmost care in shipping your ordered products, but we will only accept returns or exchanges in the event of defective products or incorrect orders (only if you contact us within 7 days of product arrival).</p>
<p>Notwithstanding the above, we cannot accept cancellations, returns, or exchanges for the following products:</p>
<ul>
<li>Products that have been received for more than 7 days</li>
<li>Products that have been damaged or stained under the customer's possession</li>
<li>Products without packaging (bag)</li>
<li>Products that have been used even once</li>
<li>Products that have been altered or washed</li>
<li>Other cases where our shop determines that the product cannot be exchanged in accordance with the above</li>
</ul>
<p>In the case of a clear defect in the product or a shipping error, we will bear the return shipping cost. We do not accept cancellations or returns due to customer preference, so please choose carefully when ordering.</p>